{"id":9976,"date":"2018-07-10T16:13:27","date_gmt":"2018-07-10T14:13:27","guid":{"rendered":"https:\/\/www.satt.fr\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/"},"modified":"2018-07-10T16:13:27","modified_gmt":"2018-07-10T14:13:27","slug":"aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client","status":"publish","type":"post","link":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/","title":{"rendered":"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout !"},"content":{"rendered":"<p><strong>Certifi\u00e9e ISO 9001 en janvier 2016, Aquitaine Science Transfert vient de d\u00e9crocher la certification du \u00ab Syst\u00e8me de Management par la Qualit\u00e9 \u00bb dans sa derni\u00e8re version 2015, d\u00e9montrant de sa capacit\u00e9 \u00e0 r\u00e9pondre aux besoins des chercheurs et des entreprises. Cette certification vient couronner un travail important engag\u00e9 depuis quatre ann\u00e9es, durant lesquelles toute l&#8217;entreprise s\u2019est fortement mobilis\u00e9e.<\/strong><\/p>\n<p>La certification ISO 9001 version 2015 est un jalon important pour la SATT Aquitaine, marquant l\u2019engagement de ses \u00e9quipes dans une d\u00e9marche d\u2019am\u00e9lioration continue de la qualit\u00e9 de ses prestations vers ses diff\u00e9rents publics : entreprises, chercheurs, \u00e9tablissements de recherche publique et acteurs du d\u00e9veloppement \u00e9conomique r\u00e9gional.<\/p>\n<p>\u00ab <em>\u00catre certifi\u00e9 ISO 9001 version 2015, c&#8217;est analyser et prendre en compte tout l&#8217;environnement de notre entreprise pour mettre en \u0153uvre nos plans d&#8217;actions de fa\u00e7on organis\u00e9e et mesur\u00e9e, dans le but d&#8217;assurer la meilleure satisfaction de nos clients et partenaires. Pour Aquitaine Science Transfert, ce syst\u00e8me de management par la qualit\u00e9 est un outil efficace de management qui nous permet d&#8217;\u00eatre dans l&#8217;am\u00e9lioration continue de nos processus et de nos indicateurs de performance<\/em> \u00bb, commente Maylis Chusseau, Pr\u00e9sidente d\u2019Aquitaine Science Transfert.<\/p>\n<p>\u00ab <em>Tr\u00e8s concr\u00e8tement, d\u00e9crocher la certification ISO 9001 version 2015 d\u00e9montre notre engagement dans la construction d&#8217;une dynamique pour faire toujours mieux notre m\u00e9tier, avec pour objectif de cr\u00e9er de la valeur \u00e9conomique partag\u00e9e entre la recherche et les entreprises, deux sph\u00e8res aux attentes multiples et exigeantes<\/em> \u00bb, ajoute Maylis Chusseau.<\/p>\n<p>Le syst\u00e8me de management de la qualit\u00e9 d\u2019Aquitaine Science Transfert sera audit\u00e9 annuellement.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Certifi\u00e9e ISO 9001 en janvier 2016, Aquitaine Science Transfert vient de d\u00e9crocher la certification du \u00ab Syst\u00e8me de Management par la Qualit\u00e9 \u00bb dans sa derni\u00e8re version 2015, d\u00e9montrant de sa capacit\u00e9 \u00e0 r\u00e9pondre aux besoins des chercheurs et des entreprises. Cette certification vient couronner un travail important engag\u00e9 depuis quatre ann\u00e9es, durant lesquelles toute [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":9917,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[567],"tags":[],"class_list":["post-9976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout ! - R\u00e9seau SATT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Claire MORAS\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/\"},\"author\":{\"name\":\"Claire MORAS\",\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/#\\\/schema\\\/person\\\/c0a490b9e32ce5b1446970b12e60a786\"},\"headline\":\"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout !\",\"datePublished\":\"2018-07-10T14:13:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/\"},\"wordCount\":291,\"image\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.satt.fr\\\/wp-content\\\/uploads\\\/2018\\\/07\\\/illustration_ISO9001_web_reseau-satt.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/\",\"url\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/\",\"name\":\"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout ! - R\u00e9seau SATT\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.satt.fr\\\/wp-content\\\/uploads\\\/2018\\\/07\\\/illustration_ISO9001_web_reseau-satt.jpg\",\"datePublished\":\"2018-07-10T14:13:27+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/#\\\/schema\\\/person\\\/c0a490b9e32ce5b1446970b12e60a786\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.satt.fr\\\/wp-content\\\/uploads\\\/2018\\\/07\\\/illustration_ISO9001_web_reseau-satt.jpg\",\"contentUrl\":\"https:\\\/\\\/www.satt.fr\\\/wp-content\\\/uploads\\\/2018\\\/07\\\/illustration_ISO9001_web_reseau-satt.jpg\",\"width\":3200,\"height\":1785},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout !\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/\",\"name\":\"R\u00e9seau SATT\",\"description\":\"Les Soci\u00e9t\u00e9s d&#039;Acc\u00e9l\u00e9ration du Transfert de Technologies\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/#\\\/schema\\\/person\\\/c0a490b9e32ce5b1446970b12e60a786\",\"name\":\"Claire MORAS\",\"url\":\"https:\\\/\\\/www.satt.fr\\\/en\\\/author\\\/claire\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout ! - R\u00e9seau SATT","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/","twitter_misc":{"Written by":"Claire MORAS","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/#article","isPartOf":{"@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/"},"author":{"name":"Claire MORAS","@id":"https:\/\/www.satt.fr\/en\/#\/schema\/person\/c0a490b9e32ce5b1446970b12e60a786"},"headline":"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout !","datePublished":"2018-07-10T14:13:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/"},"wordCount":291,"image":{"@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/#primaryimage"},"thumbnailUrl":"https:\/\/www.satt.fr\/wp-content\/uploads\/2018\/07\/illustration_ISO9001_web_reseau-satt.jpg","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/","url":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/","name":"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout ! - R\u00e9seau SATT","isPartOf":{"@id":"https:\/\/www.satt.fr\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/#primaryimage"},"image":{"@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/#primaryimage"},"thumbnailUrl":"https:\/\/www.satt.fr\/wp-content\/uploads\/2018\/07\/illustration_ISO9001_web_reseau-satt.jpg","datePublished":"2018-07-10T14:13:27+00:00","author":{"@id":"https:\/\/www.satt.fr\/en\/#\/schema\/person\/c0a490b9e32ce5b1446970b12e60a786"},"breadcrumb":{"@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/#primaryimage","url":"https:\/\/www.satt.fr\/wp-content\/uploads\/2018\/07\/illustration_ISO9001_web_reseau-satt.jpg","contentUrl":"https:\/\/www.satt.fr\/wp-content\/uploads\/2018\/07\/illustration_ISO9001_web_reseau-satt.jpg","width":3200,"height":1785},{"@type":"BreadcrumbList","@id":"https:\/\/www.satt.fr\/en\/aquitaine-science-transfert-decroche-certification-iso9001-version-2015-satisfaction-client\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.satt.fr\/en\/"},{"@type":"ListItem","position":2,"name":"Aquitaine Science Transfert d\u00e9croche la certification ISO9001 Version 2015 : la satisfaction client avant tout !"}]},{"@type":"WebSite","@id":"https:\/\/www.satt.fr\/en\/#website","url":"https:\/\/www.satt.fr\/en\/","name":"R\u00e9seau SATT","description":"Les Soci\u00e9t\u00e9s d&#039;Acc\u00e9l\u00e9ration du Transfert de Technologies","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.satt.fr\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.satt.fr\/en\/#\/schema\/person\/c0a490b9e32ce5b1446970b12e60a786","name":"Claire MORAS","url":"https:\/\/www.satt.fr\/en\/author\/claire\/"}]}},"_links":{"self":[{"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/posts\/9976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/comments?post=9976"}],"version-history":[{"count":0,"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/posts\/9976\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/media\/9917"}],"wp:attachment":[{"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/media?parent=9976"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/categories?post=9976"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.satt.fr\/en\/wp-json\/wp\/v2\/tags?post=9976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}